VoIP vs Fixed Line: Which Is Better for Costs, Functionality and Reliability?
We’ve previously discussed the benefits and features of VoIP at length (click here to read about it) – and we thought we’d put it to the test. Comparing VoIP side by side with a fixed line telephonic transmissions is probably the quickest away to help anyone decide which of the two to opt for – when presented with the choice.
Difference Between VoIP and Fixed Line
“A landline involves the use of a copper phone line to connect your home or office to the phone network (service provider). Telephone companies have local networks that serve different cities and localities. When you place a call, it travels through your local network’s digital switches to the public telephone network. Your call travels through this network to reach the number you call.”
“VoIP technology involves the conversion of analogue voice calls into a digital format to relay over the Internet. In order to make use of VoIP, typically consumers need an adapter that will connect their phone line to an Internet modem. There are also phones designed specifically for VoIP use. Also, you will need an Internet connection, typically a broadband connection.”
In layman’s terms – a fixed landline relies entirely on the actual copper phone line to transmit and receive phone calls. This is likely why a higher cost is associated with fixed line telephone systems – as you need to consider the charge for maintenance of infrastructure, skilled salaried workers to monitor transmission, fix groundwork errors – there is a lot of work that goes into maintaining copper telephone lines; there is also the risk of natural disasters, motor collisions and un-maintained phone lines falling over, or ceasing to work.
A VoIP system relies on the internet (nowadays, what doesn’t rely on the internet, really?) to quickly and cheaply transmit those same calls; this frees up a lot of resources one would typically associate with fixed line, it allow for faster and more reliable transmission and makes business sense.
A VoIP solution will always be geared towards a business or enterprise, requiring multiple lines, extensions and branches located far away from one another. In this type of situation, VoIP is almost guaranteed to save you money on your monthly phone bill. Choosing the right service provider means you’ll have added benefits, such as free calls between branches, call recordings, conference calls, music on hold, voicemail as well as auto attendant. Sounds like a pretty good deal so far!
Home users will likely not save when using VoIP solutions; there would be far too many useful features to waste on a home phone that receives maybe 2, 3 (or if you’re prone to sales calls, maybe 10) calls a day – and the cost of a full VoIP solution will likely be far higher than your average monthly phone bill.
Cloud Based VoIP
VoIP works over a standard data network, to which your computers are connected. Larger VoIP requirements include a free managed firewall which allows the implementation of auto fail over to your secondary internet connection keeping your voice online for longer.
Because your traditional PBX is now software based and hosted in the cloud hardware failures are a thing of the past – as all management and maintenance of the system is included with your subscription.
Cover Image Credit: Foretech Network