voip vs fixed line

VoIP vs Fixed Line: Which Is Better for Costs, Functionality and Reliability?

VoIP vs Fixed Line: Which Is Better for Costs, Functionality and Reliability?

We’ve previously discussed the benefits and features of VoIP at length (click here to read about it) – and we thought we’d put it to the test. Comparing VoIP side by side with a fixed line telephonic transmissions is probably the quickest away to help anyone decide which of the two to opt for – when presented with the choice.

Difference Between VoIP and Fixed Line

“A landline involves the use of a copper phone line to connect your home or office to the phone network (service provider). Telephone companies have local networks that serve different cities and localities. When you place a call, it travels through your local network’s digital switches to the public telephone network. Your call travels through this network to reach the number you call.”

“VoIP technology involves the conversion of analogue voice calls into a digital format to relay over the Internet. In order to make use of VoIP, typically consumers need an adapter that will connect their phone line to an Internet modem. There are also phones designed specifically for VoIP use. Also, you will need an Internet connection, typically a broadband connection.”

In layman’s terms – a fixed landline relies entirely on the actual copper phone line to transmit and receive phone calls. This is likely why a higher cost is associated with fixed line telephone systems – as you need to consider the charge for maintenance of infrastructure, skilled salaried workers to monitor transmission, fix groundwork errors – there is a lot of work that goes into maintaining copper telephone lines; there is also the risk of natural disasters, motor collisions and un-maintained phone lines falling over, or ceasing to work.

A VoIP system relies on the internet (nowadays, what doesn’t rely on the internet, really?) to quickly and cheaply transmit those same calls; this frees up a lot of resources one would typically associate with fixed line, it allow for faster and more reliable transmission and makes business sense.

A VoIP solution will always be geared towards a business or enterprise, requiring multiple lines, extensions and branches located far away from one another. In this type of situation, VoIP is almost guaranteed to save you money on your monthly phone bill. Choosing the right service provider means you’ll have added benefits, such as free calls between branches, call recordings, conference calls, music on hold, voicemail as well as auto attendant. Sounds like a pretty good deal so far!

Home users will likely not save when using VoIP solutions; there would be far too many useful features to waste on a home phone that receives maybe 2, 3 (or if you’re prone to sales calls, maybe 10) calls a day – and the cost of a full VoIP solution will likely be far higher than your average monthly phone bill.

 

Cloud Based VoIP

VoIP works over a standard data network, to which your computers are connected. Larger VoIP requirements include a free managed firewall which allows the implementation of auto fail over to your secondary internet connection keeping your voice online for longer.

Because your traditional PBX is now software based and hosted in the cloud hardware failures are a thing of the past – as all management and maintenance of the system is included with your subscription.

 

If you’re looking for a full VoIP solution for your business, click here to get in touch today!

 

Cover Image Credit: Foretech Network 

Upgrading IT Systems in an Organisation

Upgrading IT Systems in an Organisation: How SwitchedOnIT Can Help the Process

Upgrading IT Systems in an Organisation: How SwitchedOnIT Can Help the Process

Upgrading your IT systems within your business is not simply a security measure; it can (and will) aide in employee productivity, data integrity – as well as the two-fold benefit of reduced costs and reduced threats.

“Upgrading employee software is often viewed as an unnecessary expense that only gives employees bells and whistles that they do not need or will find difficult to use. The decision to upgrade software is a business decision that must be examined like any other decision. However, some of the benefits of upgrading employee software do not show up explicitly on an accounting record or annual report. Often, these are the reasons many employees continue to use out-dated software.”

How Can Upgrading IT Systems Help a Company?

  1. Upgrading Your Office Software Can Help Improve Security

“The longer a software package has been around and the more popular the software package is, the more the software represents a security risk. Over the useful life of a software package, security holes and the malicious viruses that take advantage of them make a long list of reasons to upgrade to newer and more secure versions of the same software.

Typically, more recent versions of software are safer from a security standpoint, guarding against the security issues present in previous versions. Increased security means less downtime for employees who must wait for a security issue to be resolved before continuing with their work. Lost files can take many hours to recover and, in the meantime, ideas and morale can suffer. Upgrading software can be a preventive prescription to disaster caused by impending security issues.”

  1. Upgrading Your Office Software Can Help Reduce Costs

“Although usually associated with hardware, out-dated software is also more expensive to maintain than newer versions. As companies grow, hardware and software must grow with them to face increasing demands of productivity. Failing software (as well as hardware) increases costs by overloading help desk personnel with software related failures.

Newer software versions typically reduce or eliminate the problems users faced with previous versions. Failure rates are lower for newer versus older software resulting in fewer service tickets, higher productivity, and lower stress levels experienced by employees. Smoother sailing is the result of investing in software upgrades.”

  1. Upgrading Your Office Software Can Help Increase Productivity

“As software evolves from version to version, it often becomes more streamlined, easier to use, and more intuitive to put to work. Since employee salaries are a major portion of business expenses, upgrading software is synonymous with investing in employee productivity.”

 

Need a quote for ad-hoc, on-site system upgrades or overhauls? Click here to get in touch with us today!

Thanks to brighthub.com for the information sourced in this article

cut it costs at the office

How to Cut Your IT Costs at the Office – And Improve Efficiency

How to Cut IT Costs at the Office – And Improve Efficiency

Ahh, the age of cost cutting. What a time to be alive! Given the current economic climate, it is fully understandable as to why nearly every business – whether stable, growing or restructuring – would be looking to cut costs. The prices of every item necessary to the running of your business has either already – or is planned on – undergoing price increases. Electricity, salaries, overheads, and the cost of equipment, stock, transportation – the list truly is endless. You would be crazy for not looking at reducing at least one or two costs, but where do you start?

We already know that IT is an underrated aspect of a successfully managed business, one we best start paying attention to. But what if your current IT department is costing far too much? What if their output is not in line with their payment structure? Then, what if you are one of the few enterprises with the foresight to have already engaged an outsourced IT company, and they are just not delivering on your expectations?

You wouldn’t stand for wasteful expenditure in any other circumstance, so why now?

We’ve categorise ways to cut IT costs at the office into some byte sized pieces:

 

Cut IT Costs at the Office: Restructuring your existing IT department

Existing permanent staff dedicated to the running of your IT department may have become complacent in their role, for many reasons. There may be too many hands to do the work, or a compete oversight of the amount of work actually required. By simply streamlining your processes and defining roles, you may see a great turnover in the amount of work being done. Delegating specific projects to individual employees may have a great effect too, as they can allow their focus to be on one client. That being said…

 

Cut IT costs at the Office: Engage with an Outsourced CIO to oversee your IT department

Hiring a full-time CIO is never, ever going to save you money, but his or her expertise is invaluable. How do you find a middle ground, where you can reap the rewards of the CIO’s knowledge and field of expertise, without forking out even more money than you’re already spending?

Bringing in an outsourced CIO can be done in one of two ways; you may either opt to take the CIO on with their own existing team – meaning a full-spectrum solution to your IT needs. This may be the best option for a company looking to implement a new IT department, with no existing staff and restricted budgets.

The other option, if you already have dedicated staff, that is, is to bring on an outsourced CIO.

The roles and responsibilities of the CIO have been discussed in our previous article, but to recap; this executive is normally brought on board to oversee the entire IT department. He or she will strategize and implement project work, manage the IT budget, pro-actively prevent loss of data, safely secure your sensitive files – and oversee your existing team. A specialist will be able to pick up on shortcomings and carefully put a plan of action together that will mobilise and optimise the work being done by each member of you IT department. You’re basically getting a high-level manager to oversee your department – someone who is fully trained and qualified in their own field – at a fraction of the cost. The CIO will give insight into issues and possibilities that you or I may not even have considered.

Cut IT Costs at the Office By Outsourcing IT

Outsourced IT has such far-reaching benefits, it would be silly to try and narrow down what all you could expect to gain from choosing this option. However, you can expect a far reduced monthly bill – on both overheads as well as fixed salaries. Grouping together your IT needs allows an outsourcing IT company to have a full scope of your business, an understanding of your genuine operational requirements if you will. See, an online store has vastly different IT needs to a recruitment company, for example.

An outsourcing IT Company will consult with you, work on the brief and find a solution that not only streamlines the entire process – but also alert you to potential loopholes you may have easily overlooked without the guiding hand of a trained professional.

Also, having a specialist company on call at any time of the day is a benefit you will likely never encounter when dealing solely with permanent and dedicated staff.

 

If you’re ready to start saving money by engaging with trained professionals, give us a shout. We can’t wait to exceed your expectations!

 

Cover Image Credit: LinkedIn