Fibre Optic Internet South Africa

Fibre Optic Internet South Africa

Fibre Optic Internet South Africa

“Fibre is not a new technology, and has been around for almost a decade in South Africa. It’s only recently become more visible and available to consumers due to the increase in companies which supply it, as demand for faster Internet increases.

According to MWEB, fibre works through “fibre optic cables that use light impulses to carry data instead of the electrical impulses transmitted on traditional ADSL copper cables. The light bounces along thin glass fibre tubes at the speed of light, which makes it very, very fast”. So, apart from being an extremely fast form of Internet, how will fibre benefit the South African consumer?

Compared to our current copper cables, fibre is exceptionally reliable; it is not affected by weather conditions such as rain or extremely high temperatures, and it can handle 1,000 times more information than copper lines. As these cables are not worth anything in illegal sales, the threat of theft and financial damage is also massively reduced.

This is good news for both businesses and households, as it is financially more sound and convenient. For the average South African consumer, the days of loading and buffering are promised to be an issue of the past!”

h/t to businesstech.co.za for this info!

 

Why Is Fibre Optic Internet Faster Than Copper – and Better?

“Copper suffers from a significant signal-loss issue. To accurately read a signal, you have to know the exact moment the signal has stopped and the exact moment it began. As a signal is forced to travel farther, the difference between a start and a stop (zero and one) gets very fuzzy. Copper is best used for maintaining a continuous electrical current since it’s a great conductor. However, for signalling, it remains a very poor material. It’s still great for local networks, but not necessarily something we should be using for global communication infrastructure, considering that copper cables can lose 94 percent of their signal at 100 meters distance (this is the industrial maximum for signal loss through copper).

Researchers have recently been able to send data at 10 Gbps through copper, but at distances no larger than 30 meters.

Fiber, on the other hand, can theoretically send terabytes per second of data without so much as a 3-percent data loss over 100 meters. Two things are at play here: the signal retention and signal clarity. Not only do you absolutely know when the signal began and ended, but you receive a very strong signal across the wire. This allows communication at dizzying speeds so fast that most routing technologies still can’t process them fast enough.”

 

Keen to make the switch from ADSL to fibre? Click here to chat with one of our agents to see if your area is covered, and get a great deal with SwitchedOn IT today!

 

h/t to maketecheasier.com for this!

Does Voip slow down your business internet

Does VoIP Slow Down Your Business Internet?

Does VoIP Slow Down Your Business Internet?

“Depending on the choice you make in your VoIP communications, there may be some slowing in your Internet connection. However there are steps you can take to make this slowing as minimal as possible.

Here are the options you have for VoIP communication services:

You could purchase an IP Phone that resembles a normal phone or you can purchase an ATA, which allows you to plug in any normal phone and begin making calls.

You will also need to subscribe to a service provider who will make the connections through VoIP and your broadband connection for you.

The CODEC you decide you want to use for your VoIP service will also be a major factor on what bandwidth that will be taken up with your VoIP service. A smaller CODEC will run you about 30 MB where a larger one with is around 90 to 100 MB.

The way the VoIP works and why it affects the speed of your Internet connection is because the voice data, or packets will move along the existing network just as other data does. However, you can choose how high or low you want the affect to be on your Internet by asking the provider of your VoIP to up or down the quality to meet the needs of your broadband connectivity.

Some of the variables that take place in the quality and bandwidth use in your systems will work as follows:

  1. Latency- Latency describes the time that it takes for a packet to get from one location to another. Therefore, if there is too much traffic on the line, or if a voice packet becomes blocked behind a large data packet (that like an email attachment), the voice packet is likely going to be delayed to the point that the quality of the call is compromised. With this in mind, we know that the maximum amount of latency that a voice call can tolerate one way is between 100 and 150 milliseconds.
  1. Jitter- For the sound of the voice on a VoIP call to be intelligible, consecutive voice packets have to arrive at regular intervals. Jitter is the explanation of the degree of variability in packet reaching the set destination, which can be caused by bursts of data traffic or just too much traffic on the line. Voice packets can be at most around only 40 to 75 milliseconds of jitter delay.
  1. Packet loss- Finally the amount of packet loss is a common occurrence in traditional data networking systems; however, computers and applications are often designed to request a retransmission of lost packets. In the VoIP, however the process is to take the dropped voice packets and have them discarded, and not retransmitted. Voice traffic can tolerate less than a 1% to 3% for loss of packets before callers experience noticeable gaps in conversation.

When you consider the bandwidth usage, it is not directly proportional to the bit rate, and will depend on factors like the protocol that it is programmed to use. Each packet of voice data is contained within a UDP packet with headers and other information.

VoIP software or hardware may give you the option to specify which of the CODECS you want to implement for your VoIP service. This allows you to make a choice between voice quality and network bandwidth usage, which might be necessary if you want to allow multiple simultaneous calls to participate in using an ordinary broadband connection.

Designating the bandwidth priority use is also an important way to save as much bandwidth for the services you find most important. Quality is controlled with prioritization and the right Internet connection.”

 

Keen to explore implementing VoIP at your business? Click here to get in touch with us today!

 

h/t to knowledgesource.com for this great article!

Can I Use VoIP With WiFi

Can I Use VoIP With Wi-Fi?

Can I Use VoIP With Wi-Fi?

“The simple answer to this question is yes, but it’s a little bit more complicated than that. If you have a wireless router and network then you can use your VoIP phone in a wireless way. If you’re on the move, you can use VoIP via WiFi connections but you will need to arrange this with your VoIP provider and it may cost more.

Unfortunately VoIP is not typically ideal over WiFi. There are several reasons for this:

The main issue with VoIP over WiFi is that Wireless Networking is a half-duplex standard which means that a device can either transmit or receive at any given time. This provides a direct conflict with Voice conversations which tend to be bi-directional. The technology is kind of like trying to use a phone as a walky-talky where you have to hold the button down to talk and let go of it to listen. Wifi has sufficient bandwidth to cope with this somewhat, but it is far from an ideal medium.

The biggest pain-point of all VoIP (not just Wireless)  is Quality of Service. Nothing you run on your network demands more “real time” bandwidth than voice. Voice quality can be horribly distorted if any packet loss, delay or jitter is present on your network and that’s particularly bad news for WiFi (which is a slow, shared, contended media as described above).

To deal with these issues, VoIP traffic needs to be granted absolute precedence on your Wireless network over any other type of traffic or it will be very poor. This is one of the reasons that VoIP over Wireless tends to starve your network’s performance. “

If you need any advice on VoIP solutions, or business internet solutions for that matter – don’t hesitate to get in touch with us today!

h/t to linkedin for this excellent article!

Cover Image Credit: GetVoIP

satellite internet

Satellite Internet – What Is It and Who Could Benefit From It?

Satellite Internet – What Is It and Who Could Benefit From It?

“Satellite Internet is the ability to transmit and receive data from a relatively small satellite dish on Earth and communicate with an orbiting geostationary satellite almost 36 000km above Earth’s equator. The orbiting satellite transmits (and receives) its information to a location on Earth called the Network Operations Center or NOC (pronounced “knock”). The NOC itself is connected to the Internet (or private network), so all communication made from a satellite dish to the orbiting satellite will flow through the NOC before it reached the Internet.”

South Africa has come a far way with the introduction of high-speed fibre – which is currently the most popular choice for business owners when it comes to choosing their type of business internet solution. However, high-speed fibre is limited in the aspect of availability. While you may very well have fibre installed in your area, you may not feel comfortable in choosing the service provider associated. Inversely, your business may be located in an area where fibre is not viable, or there are no short-term plans to have it made available.

So what do you do in a circumstance like that? If you are comfortable in using Wireless or Traditional ADSL – this may be the best option for you. But if your operational requirement necessitates a more reliable and faster connection than that, a satellite internet solution may be the best thing since, well, fibre!

Who Can Get Satellite Internet?

The good news is – everyone can get it! Because of the nature of how satellite internet works – you basically just need to meet the minimum requirement of being on earth. Once you have that covered – you’re good to go!

Benefits of Satellite Internet

Global Coverage

“This is the most significant advantage of using satellite links – coverage at any location on Earth. A single satellite in the geostationary orbit can cover distances as large as whole oceans or continents. This wide area coverage makes high-speed Internet access from remote locations quick and easy. It is also possible to connect many remote locations spread across large distances through a secure private link.”

High Speed Access

“The first thing you would notice about satellite Internet is speed. Most satellite internet providers can provide multi-megabit speeds which can be sometimes faster than terrestrial options. If the options available are limited, such as dial-up or unreliable/slow DSL, satellite is the clear winner.” 

Cost Effective

“It costs anywhere between R 135 000.00 –  R 1 400 000.00 to lay 2km of fibre in an unserved location. In addition to the high investment, it may take several months to complete the fibre deployment and make it available to individual locations. If you do not have access to reliable terrestrial connectivity, satellite is the most cost-effective means of high-speed Internet access.”

Location Independent

“Having a broadband connection at any location is great, the advantage of taking it anywhere is even better.

Internet via satellite is possible through fixed and mobile equipment. The end user location is connected to the Internet as long as the satellite dish has a clear line of “

 

Reliability

“As the satellite network consists of only a satellite, teleport, NOC and satellite terminal, the number of opportunities for network outages are significantly reduced. Compared to terrestrial networks, there is much less opportunity for network outages. With terrestrial services (cable or DSL), network outages can occur at any point along the infrastructure.

A complete satellite network can work independently off terrestrial infrastructure and maintain connectivity as long as the equipment is powered.”

 

Keen to find out more about Satellite Internet in South Africa? Click here to get in touch with SwitchedOn IT today!

 

h/t to groundcontrol.com and vsatsystems.com for the information  sourced!

 

Cover Image Credit: Bandwidth Place 

adsl for business

ADSL For Business – All Round Solution or Out-Dated Technology?

ADSL For Business – All Round Solution or Out-dated Technology?

“Asymmetric Digital Subscriber Line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology that enables faster data transmission over copper telephone lines than a conventional voice band modem can provide”.

DSL is the modern equivalent to line-connected internet solutions, and has been the go-to for many households and businesses throughout South Africa for a number of years, but since the roll out of high-speed fibre, more consumers have opted for the more reliable, quicker internet solution. Fibre is limited though – with the installation of fibre cables only installed in selected areas, it makes it hard for the average user to either commit to waiting for their area to be serviced, or opting for another solution in the interim.

Businesses cannot be without internet, so their choice is often decided by this factor. With the absence of high-speed fibre options, many businesses have chosen to remain DSL customers.

How Does DSL Work?

DSL which stands for Digital Subscriber Line is a service offered by the fixed line operators in South Africa which allows you connect to the internet over your telephone line.

Coverage on DSL

Due to the massive size of Telkom’s fixed line network, you should have no problem qualifying for a DSL line and as most customers do currently have DSL lines installed you can switch to our DSL accounts with ease.

Best Effort Service

DSL is unfortunately a “best effort” service which means there are no guarantees that you will qualify for the highest speeds and enjoy a consistent experience which means it cannot be used for mission critical services.

What Are The Main Features of DSL?

Cost Effective Solution

DSL is and remains one of the cheapest ways to connect to the internet in South Africa

Up To 40mbps Download

If your area supports VDSL you can enjoy download speeds of up to 40Mbps.

No Contracts

Our DSL packages run on a month to month agreement, all you need to do is give notice that you wish to cancel.

Ideal For Home Users And Small Businesses

Our DSL accounts come in 2 flavours: consumer and business.

If you would like a DSL service provider with the right experience and qualifications to help take your business internet further, click here to get in touch today!

Cover Image Credit: MyBroadband

Business Internet

Business Internet: What Type of Internet Solution is best for Your Business?

Business Internet: What Type of Internet Solution is best for Your Business?

Some might argue that “internet is internet”; stop them in their tracks! The new millennium brought with it technological advancements that we have not seen before. Cloud storage was a distant, imaginative thought not even a decade ago, and is now at the crux of data storage: the internet is no different.

The methods we use to access the internet are almost as important as the work we do through it. But, what type of internet connection is going to benefit your company the most, and allow you to “get to the next level”?

There are five main factors when selecting your internet solutions:

  • Speed – how fast is your upload/ download speed? This can have a great impact on the efficiency your staff will have in getting work done, and getting it done fast.
  • Reliability – knowing you can come in every morning and have reliable, uninterrupted internet access is music to the ears of anyone who has experienced a slow and “lagging” connection.
  • Support – is this type of internet connection associated with problems? Best you have backup and support readily available, through trained technicians who can troubleshoot and get you back on your feet faster than it took for the problem to appear in the first place.
  • Cost – while higher speeds and reliability usually comes with a higher price tag, there are affordable ways to have the best solution for your company. Understanding the benefits of each type of business internet solution will allow you to choose to pay for better, to save money and op[t for a different type of solution.
  • Availability – not all internet solutions are available in every neighbourhood. While you might have your heart set on installing fibre, there may simply not be the infrastructure in place where you are located as yet. Ensure you know what type of infrastructure is available in your area before you embark on a journey to finding the right type of internet!

What Types of Business Internet Can I Choose From?

1) Optical Fiber

The only true way to experience the awesomeness of the internet! What can you expect from this type of internet solution from SwitchedOnIT?

High Speed Internet – Fiber allows us to deliver connections to your business up to 1Gbps per second. That’s around 1000 times faster than an entry level ADSL package.

Priority Support- Our fiber packages come with priority support and flexible SLAs to meet your business needs and keep your staff connected at all times.

Flexible Packages – Through our various partners we can offer you a package that meets your needs and suits your budget.

Download = Upload – Our enterprise fiber packages not only allow for high download speeds but also high upload speeds.

 

What is fiber?

Optical fiber is a small stand of glass thinner than a human hair through which information can be transferred in the form of light, this allow for greater bandwidth and lower latency which means information can be transmitted much faster.

What are the advantages of fiber?

Fiber allows for much higher speeds then DSL or wireless connections.

One of the advantages of fiber over traditional copper based connections is that the cable has very little value if stolen which eliminates one of the biggest problems we face in South Africa which is cable theft. This means less interruptions to your business.

Fiber is also less prone to interference – which results in consistent performance.

Fiber availability?

Fiber is currently being rolled out aggressively by various network operators in major cities such as Johannesburg, Pretoria, Cape  Town, Durban and the surrounding areas. Unfortunately we as a country are still in the early stages of making this technology available to all which means not all customers will qualify for this service, please contact our sales department to see if you qualify.

 

2) Wireless

Greater Coverage Map

What’s the biggest difference between fiber and wireless? Microwave Wireless has a far larger coverage map than fiber. What can you expect when opting for wireless enterprise solutions through SwitchedOnIT? 

Priority Support – As with fiber our Microwave customer can enjoy priority support on outages and issues

Managed Firewall – All packages include a managed firewall with the option to upgrade to a UTM (Unified Threat Management) device. 

Better Upload Speeds – While download speeds won’t be as high as fiber our wireless links do offer superior upload speeds compared to traditional DSL.

 

What is Microwave Wireless?

Microwave Wireless allows internet access by means of a line of sight connection from your premises to one of our high sights, this means your building does not require any physical connections to be laid. Because the connection is made over a direct line of sight your connections is not prone to interference from weather elements.

Wireless can either be installed using the public spectrum or alternatively on a licensed spectrum, though the licensed option is more expensive it does allow for superior connections.

 

What is the coverage like when using wireless?

Microwave has a far greater coverage map compared to fiber but is limited to whether a high sight is visible from your building. Prior to any proposals being sent a qualified wireless engineer will perform a site survey from your building to ensure that the connection is possible and will remain stable.

 

3) Traditional DSL

Cost Effective Solution  – DSL is and remains one of the cheapest ways to connect to the internet in South Africa.

Up To 40mbps Download – If your area supports VDSL you can enjoy download speeds of up to 40Mbps

No Contracts – Our DSL packages run on a month to month agreement, all you need to do is give notice that you wish to cancel.

Ideal For Home Users And Small Businesses – Our DSL accounts comes in 2 “flavors”: consumer and business.

 

How does DSL work?

DSL which stands for Digital Subscriber Line is a service offered by the fixed line operators in South Africa which allows you connect to the internet over your telephone line.

 

What is the coverage like with DSL?

Due to the massive size of Telkom’s fixed line network you should have no problem qualifying for a DSL line and as most customers do currently have DSL lines installed you can switch to our DSL accounts with ease. If you don’t currently have a line from Telkom installed click here to check if you are covered.

Best effort service

DSL is unfortunately a “best effort” service which means there are no guarantees that you will qualify for the highest speeds and enjoy a consistent experience which means it cannot be used for mission critical services.

 

For this reason we recommend using DSL as a last resort.

 

If you need any advice, suggestions or for a professional to guide you through choosing any of SwitchedOnIT’s solutions, click here to get in touch!

 

 

Cover Image Credit: DomainNewsAfrica

Business Internet

Business Internet: What Type of Internet Solution is best for Your Business?

Business Internet: What Type of Internet Solution is best for Your Business?

Some might argue that “internet is internet”; stop those people in their tracks! The new millennium brought with it technological advancements that we had yet to see. Cloud storage was a distant, imaginative thought not even a decade ago, and is now at the crux of data storage: the internet is no different.

The methods we use to access the internet are almost as important as the work we do through it. But, what type of internet connection is going to benefit your company the most, and allow you to “get to the next level”?

There are five main factors when selecting your internet solutions:

Speed – how fast is your upload/ download speed? This can have a great impact on the efficiency your staff will have in getting work done, and getting it done fast.

Reliability – knowing you can come in every morning and have reliable, uninterrupted internet access is music to the ears of anyone who has experienced a slow and “lagging” connection.

Support – is this type of internet connection associated with problems? Best you have backup and support readily available, through trained technicians who can troubleshoot and get you back on your feet faster than it took for the problem to appear in the first place.

Cost – while higher speeds and reliability usually come with a higher price tag, there are affordable ways to have the best solution for your company. Understanding the benefits of each type of business internet solution will allow you to choose to pay for better, to save money or opt for a different type of solution.

Availability – not all internet solutions are available in every neighbourhood. While you might have your heart set on installing fibre, there may simply not be the infrastructure in place where you are located as yet. Ensure you know what type of infrastructure is available in your area before you embark on a journey to finding the right type of internet!

What Types of Business Internet Can I Choose From?

1) Optical Fiber

The only true way to experience the awesomeness of the internet! What can you expect from this type of internet solution from SwitchedOnIT?

High Speed Internet – Fiber allows us to deliver connections to your business up to 1Gbps per second. That’s around 1000 times faster than an entry level ADSL package.

Priority Support- Our fiber packages come with priority support and flexible SLAs to meet your business needs and keep your staff connected at all times.

Flexible Packages – Through our various partners we can offer you a package that meets your needs and suits your budget.

Download = Upload – Our enterprise fiber packages not only allow for high download speeds but also high upload speeds.

What is fiber?

Optical fiber is a small stand of glass thinner than a human hair through which information can be transferred in the form of light, this allow for greater bandwidth and lower latency which means information can be transmitted much faster.

What are the advantages of fiber?

  • Fiber allows for much higher speeds then DSL or wireless connections.
  • One of the advantages of fiber over traditional copper based connections is that the cable has very little value if stolen which eliminates one of the biggest problems we face in South Africa which is cable theft. This means less interruptions to your business.
  • Fiber is also less prone to interference – which results in consistent performance.

 

Fiber availability?

Fiber is currently being rolled out aggressively by various network operators in major cities such as Johannesburg, Pretoria, Cape  Town, Durban and the surrounding areas. Unfortunately we as a country are still in the early stages of making this technology available to all which means not all customers will qualify for this service, please contact our sales department to see if you qualify.

 

2) Wireless

Greater Coverage Map

What’s the biggest difference between fiber and wireless? Microwave Wireless has a far larger coverage map than fiber. What can you expect when opting for wireless enterprise solutions through SwitchedOnIT? 

Priority Support – As with fiber our Microwave customer can enjoy priority support on outages and issues

Managed Firewall – All packages include a managed firewall with the option to upgrade to a UTM (Unified Threat Management) device. 

Better Upload Speeds – While download speeds won’t be as high as fiber our wireless links do offer superior upload speeds compared to traditional DSL.

What is Microwave Wireless?

Microwave Wireless allows internet access by means of a line of sight connection from your premises to one of our high sights, this means your building does not require any physical connections to be laid. Because the connection is made over a direct line of sight your connections is not prone to interference from weather elements.

Wireless can either be installed using the public spectrum or alternatively on a licensed spectrum, though the licensed option is more expensive it does allow for superior connections.

What is the coverage like when using wireless?

Microwave has a far greater coverage map compared to fiber but is limited to whether a high sight is visible from your building. Prior to any proposals being sent a qualified wireless engineer will perform a site survey from your building to ensure that the connection is possible and will remain stable.

 

3) Traditional DSL

Cost Effective Solution  – DSL is and remains one of the cheapest ways to connect to the internet in South Africa.

Up To 40mbps Download – If your area supports VDSL you can enjoy download speeds of up to 40Mbps

No Contracts – Our DSL packages run on a month to month agreement, all you need to do is give notice that you wish to cancel.

Ideal For Home Users And Small Businesses – Our DSL accounts comes in 2 “flavors”: consumer and business.

How does DSL work?

DSL which stands for Digital Subscriber Line is a service offered by the fixed line operators in South Africa which allows you connect to the internet over your telephone line.

What is the coverage like with DSL?

Due to the massive size of Telkom’s fixed line network you should have no problem qualifying for a DSL line and as most customers do currently have DSL lines installed you can switch to our DSL accounts with ease. If you don’t currently have a line from Telkom installed click here to check if you are covered.

Best effort service

DSL is unfortunately a “best effort” service which means there are no guarantees that you will qualify for the highest speeds and enjoy a consistent experience which means it cannot be used for mission critical services.

For this reason we recommend using DSL as a last resort.

 

If you need any advice, suggestions or for a professional to guide you through choosing any of SwitchedOnIT’s solutions, click here to get in touch!