IT Services For Small Businesses – Why You Need Professionals at Any Size Business
Smaller businesses, whether just starting up – or forming part of a long-standing enterprise – requires some form of IT solution; you are the expert in your specific field, so why not call in the experts in their respective fields to ensure you are always on, always safe and always ready for whatever comes next?
Simply performing routine backups to external hard drives and trouble shooting your own IT problems may have worked for you up until this point, but technological advancements are making it easier for cyber-attacks to occur, putting smaller businesses at a far higher risk.
Large corporates have all possible measures in place to ensure all their employees are protected, their data is secured and they have proactive measures in place (e.g., – firewalls, anti-virus and spam filters) – so why exempt yourself from the same benefits they enjoy?
Small Business IT Support Tips
“Every business has different IT support requirements. That makes defining what you really need an important part of the selection process.”
“The business owner should decide what result he or she wants to achieve and determine how frequently it’s required. That process can guide them in finding the best solution for the best price.”
Your IT support options can involve farming out specific tasks or activities—from setting up computers and networks to keeping everything up and running to email set up and support—or specifically addressing backup or security. These days, there’s so much flak from spyware, popups and viruses that it’s smart to have someone on call to deal with the consequences.
But IT support needs are not a static thing. As your business grows, the level of support that you need from vendors may change as the business matures. Further, you need to calculate the cost of not bringing in help.
“When selecting the level of support for a service, you need to think about how much you are losing each hour due to down time.”
h/t to smallbusinesscomputing.com for this info!
Outsourcing Small Business IT Solutions
“For many small business owners, outsourcing their IT support needs may seem extravagant due to the hourly rate that such companies charge. However, this type of support can be extremely cost-effective because of the expertise being purchased, the experience the techs who visit are able to offer, and the backup provided by the team that supports them. Further, as a small business owner, you should easily be able to budget for the monthly expense, based on the system evaluation and recommendations of the company you employ as your IT support team.
A responsible IT support company will always begin with an objective assessment of your information system, along with recommendations for the work they will perform to meet your needs. In other words, they will not “pad” the bill, but will only perform the tasks you request of them. This can greatly reduce the cost of IT support for your small business, rather than hiring an in-house tech and paying an annual salary, as discussed above.
Beyond this, a reputable IT support company will guarantee the expertise of the tech they send you. The tech will also possess a great deal more experience than an employee, as they deal with a variety of systems every day. In most cases, there will be little they have not seen, which will allow them to handle your specific needs more efficiently. Further, they will most likely assign a particular technician to your account, someone who will visit you regularly, allowing them to become intimately familiar with your information system and the needs of your business, and with whom you will build a relationship of trust over time.”
h/t to nssit.com for the information sourced here!
Why not get in touch with SwitchedOn IT today? We’ll assess your small business IT needs and tailor a solution that suits your requirements and your budget! Click here to have a consultant call you today!
Cover Image Credit: Nimble.com